Introduction

At Wandora, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. Whether you are browsing our website, requesting a travel quotation, or booking one of our curated travel experiences, we want you to feel confident that your information is handled responsibly.

This Privacy Policy explains what information we collect, why we collect it, how it is used, and the choices you have regarding your personal data. By accessing our website or using our services, you agree to the practices outlined in this policy.

Information we collect

To provide a seamless travel experience, we collect information that helps us understand your travel requirements and deliver our services effectively. This may include your name, email address, phone number, travel preferences, destination interests, and any information you provide when submitting an inquiry or booking request.

For certain travel arrangements, we may also require additional details such as passport information, emergency contact details, or payment information. This information is only requested when necessary to process reservations and coordinate your travel plans with our trusted partners.

In addition to information you voluntarily provide, our website automatically collects certain technical data such as your IP address, browser type, device information, operating system, pages visited, and browsing behavior. This information helps us improve website performance, security, and user experience.

How we use your information

The information we collect allows us to deliver a personalized and efficient travel experience. We use your details to respond to inquiries, prepare travel proposals, confirm bookings, communicate important travel updates, and provide customer support before, during, and after your journey.

We may also use your information to improve our website, analyze visitor behavior, understand customer preferences, and develop new travel experiences. If you have chosen to receive marketing communications, we may occasionally send destination inspiration, travel offers, and company updates. You can unsubscribe from these communications at any time.

Sharing your information

Your trust is important to us, and we never sell or rent your personal information to third parties for marketing purposes.
To successfully deliver your travel experience, we may share relevant information with carefully selected travel partners, including hotels, airlines, transportation providers, tour operators, destination management companies, and payment processors. Information is shared only when necessary to arrange the services you have requested.

We may also disclose personal information when required by law, government authorities, or regulatory agencies to comply with legal obligations or protect our legitimate business interests.

Cookies and website analytics

Like many modern websites, Wandora uses cookies and similar technologies to improve your browsing experience. Cookies allow us to remember your preferences, understand how visitors interact with our website, and enhance website functionality.

We also use website analytics tools to better understand visitor behavior and improve our content, performance, and overall user experience. These tools collect anonymous statistical information and do not personally identify individual visitors.

You may disable cookies through your browser settings if you prefer, although doing so may affect certain website features and functionality.

Data security and retention

Protecting your personal information is one of our highest priorities. We maintain appropriate administrative, technical, and organizational safeguards designed to protect your data against unauthorized access, misuse, alteration, or disclosure. While we continually work to maintain secure systems and follow industry best practices, no method of electronic transmission or online storage can be guaranteed to be completely secure. We encourage users to take appropriate precautions when sharing personal information online.

We retain personal information only for as long as necessary to provide our travel services, comply with legal and regulatory obligations, resolve disputes, and maintain accurate business records. Once your information is no longer required, we securely delete or anonymize it in accordance with applicable data protection laws.

Third party websites

Our website may contain links to external websites operated by third parties for your convenience or additional travel information. Because these websites operate independently, Wandora is not responsible for their privacy practices or content.

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business operations. Any updates will be published on this page with a revised effective date. We encourage visitors to review this policy periodically to stay informed about how we protect personal information.

Contact us

If you have any questions about this Privacy Policy, your personal information, or how your data is handled, please contact our team. We are happy to answer your questions and assist with any privacy related requests.